Call Center Officer

Manage large amounts of outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell services when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative target

Bachelor degree in any field

Positive Attitude.

Excellent Command of English

Knowledge of call center tracking systems

Very good computer skills.

Interpersonal skills

Excellent communication skills

Paints Experience is preferable