Airline Cargo Coordinator

Japan Airlines is one of the World-renowned international airlines established in Japan in 1951. We have been operating direct flights between Helsinki and Tokyo since 2013.

We are looking for a hardworking, adaptable, communicative member to join our Helsinki cargo team to ensure the team's consistent delivery of high-standard safety, smooth and timely cargo operation at Helsinki airport. We expect you to start working with us in the first quarter of 2027 (the actual schedule for joining will be confirmed later).

Core tasks of this job:

Airline Cargo Coordinator's duties include the provision of safety and to contribute to maximizing the cargo revenue by coordinating the work of cargo handling stakeholders and supervising entrusted companies' work quality, as well as by taking care of office tasks related to cargo handling.

Your typical tasks are:

Cargo handling preparation by coordinating information with stakeholders.

Supervision of the work quality of stakeholders (following company's safety rules etc.).

Confirming and inputting cargo data to JAL's systems in different stages of cargo handling process.

Office tasks such as cargo accounting work and reporting.

Dealing with customer claims/inquiries.

Participation in meetings with cargo stakeholders.

What we expect from you:

Below is the list of what we expect from applicants:

At least 18 years old and eligibility to work in Finland.

At least a high school level education and at least 2-3 years of professional experience in cargo business.

A clean background (standard security clearance is needed for working in the restricted area of the airport).

Excellent written and spoken English skills.

Readiness to work on weekends and on national holidays as well as depending on the flight schedule.

Knowledge of Google Workspace and Microsoft Office applications.

Flexibility to expand your role, cross-train, and take on additional operational duties in the future as business needs evolve.

Strong organizational skills, prioritizing skills, resilience as well as a strict safety mindset.

Ability to build and maintain positive relationships within the team.

What we consider as an advantage:

Knowledge of cargo terminal operation.

Knowledge of cargo regulations (Customs etc.).

Business-level written and spoken Japanese skills.

Business-level written and spoken Finnish skills.

Cultural agility and adaptability to diverse business environments.

Yhteystiedot: Keita Takahashi, helask@jal.com Hakuohjeet: To apply for this position, please submit the following documents (preferably in English) to helrec@jal.com no later than 25 October 2026. - Your up-to-date CV - A cover letter (including your expected monthly salary) - Any relevant documents or certificates demonstrating your qualifications Please use the following format for your email subject line: Airline cargo coordinator, [Your First Name] [Your Family Name] Important Privacy Reminder: To protect your privacy and comply with GDPR data minimization principles, please do not include unnecessary sensitive information (such as personal ID numbers, health data, religion, or family status) in your CV or cover letter. Please note that we will only directly contact candidates who are selected to proceed to the interview stage. If you have not heard from us within 3 weeks of the application closing date, please assume your application has not been successful this time. If you have any questions regarding the role or the recruitment process, please reach out to us at helask@jal.com . Palkkaus: Your salary is based on 1) the applicable collective agreement and 2) additional payment based on experience and performance Ilmoitus jätetty: 9.10.2026 Hakuaika päättyy: 25.10.2026 Työmarkkinatorin ilmoitusnumero: 47ba83e8-e923-420f-b3a4-f3c21ad4fb15

Lähde: Työmarkkinatorin asiakastietojärjestelmä

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