receptionist

Position: Receptionist

Days Available: 10 am-4 pm, Monday - Friday

*About us* Jane Cheung, R.TCMP and Associates have been serving the Durham region for almost twenty years. As regulated health practitioners in Traditional Chinese Medicine in Ontario, our practice is focused on healing and sustainable health of our patients in a calm and positive environment. We treat pain management, fertility support, pregnancy support, digestive issues, etc.

*Job Description* We seek a receptionist at the front desk to manage administrative support that will include:

• welcoming patients (with a smile!)
• online booking appointments and managing payment through JaneApp
• answering inquiries through calls and emails
• providing general information for current and new patients
• if applicable, providing direct billing insurances on behalf of our patients
• assisting the practitioners in keeping the clinic clean and organized
• monitoring clinic supplies and supporting ad hoc duties

There are minor creative roles involved with

• social media postings with Canva
• monthly e-news through Mailchimp
• postings on our website blog and google

*Qualifications:* All above will require working independently most of the time with guidance from the director when not occupied with patients.

1. strong computer skills with ease in adapting to various softwares

1. excellent writing skills and communication in English

1. at least 1-year customer service and reception working experience

1. interest in supporting the local community
2. interest in sustainable health and healthy living
3. positive and outgoing attitude

_If that is you, we would love to have you as part of our team!_

We will respond to potential candidates by email or phone. An in-person interview will be required (15 min). We expect candidates to have strong computer and communication skills.

*Start Date : Monday, Oct. 19, *2026

Job Type: Full-time

Pay: $18.50 per hour

Work Location: In person