Customer Service Associate (Temp Part-time)

Location:  iMall (Marine Parade / East) Jan & Elly is an established English Language School, focused on teaching Phonics and English to 4-12 year olds. We’re looking for a friendly and organised  Customer Service Associate  to join our team on a  temporary part-time basis (Sep-Oct) . This role is ideal for students on holiday who enjoy working with people and are keen to learn about daily centre operations in the education industry. $14 per hour, available immediately. What You’ll Do Be the first point of contact for parents and visitors

Handle walk-in enquiries, phone calls, and messages in promptly and in timely manner

Support student arrival, waiting and dismissal

Support teachers with day-to-day centre operations

What We’re Looking For Friendly, confident and professional communication skills

Organised, detail-oriented and able to multitask with a strong sense of accountability

Comfortable interacting with parents and young children

Able to commit to  working on Wednesdays, Saturdays and Sundays Weekday hours: 2pm-9pm Weekend hours: 9am-6pm (incl 1 hour lunch break)

No experience required, on-the-job guidance provided