food and beverage server

Education:

No degree, certificate or diploma.

Work site environment:

Hot. Noisy. Odours.

Work setting:

Hotel, motel, resort.

Tasks:

• Must be of legal age to mix and serve alcoholic beverages.
• Address customers' complaints or concerns.
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
• Describe menu items including daily specials for customers.
• Advise on menu selections.
• Balance cash and record sales.
• Clear and clean tables, trays and chairs.
• Describe and advise on wine selection.
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
• Serve food and beverages.
• Take orders and relay to kitchen and bar staff.
• Assist clients/guests with special needs.
• Provide customer service.

Computer and technology knowledge:

Point of sale system.

Security and safety:

Criminal record check.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

Bending, crouching, kneeling. Fast-paced environment. Handling heavy loads. Physically demanding. Standing for extended periods. Work under pressure.

Weight handling:

Up to 13.5 kg (30 lbs).

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Initiative.
• Organized.
• Reliability.
• Team player.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.

Employment terms options:

Early morning. Evening. Shift.

Experience:

2 years to less than 3 years.

Employment terms options:

Morning. Night. On call. Day. Weekend.

Health benefits:

• Dental plan.
• Disability benefits.
• Health care plan.
• Vision care benefits.

Financial benefits:

• Gratuities.
• Group insurance benefits.
• Life insurance.
• Registered Retirement Savings Plan (RRSP).

Other benefits:

• Other benefits.
• Team building opportunities.
• Wellness program.