Technical Service Adviser

Responsibilities: Administer all documentation pertaining to costing, repair quotation and vehicle history files. Assist customers in checking-in and out of their vehicles from the workshop. Attend phone calls, emails, and drive-ins to address any customer concern. Conduct transactions with system; walk customer through correction(s) and provide summary. Communicate estimated completion time, regular updates and follow through on each customer vehicle. Effectively handle multiple priorities, organize workload, meet deadlines, and perform detailed daily record keeping and reporting. Parts ordering and inventory. Ad-hoc duties assigned by the company. Requirement: 2 years of experience working in an automotive related industry preferred. Possess a Valid Singapore Class 3 driving licence. Able to work under minimum supervision. Strong team player & problem solver.