Scheduling Co-ordinator

We are recruiting for a 'Scheduling Co-ordinator' to join a growing company based in Leighton Buzzard.

This role would be great for a candidate who loves and thrives working in a business environment. This role is fully office based, with NO remote working.

Location: Leighton Buzzard, fully office based. Working Hours: 08:30 - 17:00 or 09:00 - 17:30. 37.5 hour working week. Contract Type: Perm. Start Date: ASAP.

Duties will include, but not limited to:

• Job scheduling/booking (reactive & planned works) utilising contract schedule to ensure timely booking of visits.
• Processing/checking purchase orders received from customers.
• Calendar Management for Field Service Engineers.
• Collating & checking Field Service Engineer job reports, identifying where repair quotes are required before submitting approved reports to the client.
• General Administration support for Office Contracts Team Leader.
• Building & developing relationships over the phone and via email with the company’s customers.
• Admin of the company’s schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.
• Preparing quote requests.
• Inputting site information into risk assessment templates.
• Collating monthly reporting information from our field service team.
• Telephone answering, emailing, filing and other general office duties.

Required Skills/Experience:

• Knowledge of diary management.
• Ability to handle maintenance works.
• Experience in handling quote requests, works requests, and invoicing.
• Excellent customer service skills.
• Strong organisational skills.
• Ability to work under pressure, balancing your workload.
• Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams.