HR & Office Administration Manager

About the company

Our client is a well-established international organization within the travel and hospitality industry, with a strong presence across Asia. They are seeking an experienced HR & Office Administration Manager to support business operations, drive HR excellence, and lead administrative functions within their Singapore office.

Your tasks

Human Resource Management

• Manage end-to-end HR operations including recruitment, onboarding, offboarding, payroll, employee benefits, leave administration, attendance management, work passes and employee records.
• Lead and guide the HR team to ensure accurate and timely execution of HR processes and services.
• Develop, review and implement HR policies and procedures in compliance with Singapore employment regulations and business requirements.
• Support management in workforce planning, talent development, succession planning and organizational initiatives.
• Drive learning and development initiatives, including training needs analysis and employee development programs.
• Manage performance appraisal processes and provide HR guidance on employee performance matters.
• Act as a trusted HR partner to employees and managers on employment-related matters and employee relations issues.
• Oversee employee insurance programs and coordinate with external providers.
• Ensure timely statutory submissions and compliance reporting.
• Continuously improve HR processes, systems and service delivery standards.

• Oversee daily office administration to maintain an efficient and productive work environment.
• Manage office facilities, vendors, service providers, maintenance matters and operational budgets.
• Develop and maintain administrative policies, procedures and documentation.
• Coordinate company events, office projects and administrative initiatives.
• Liaise with external corporate secretarial service providers on statutory matters and filing requirements.
• Support PDPA compliance efforts and records management practices.

Compliance & Internal Controls

• Implement and maintain internal controls across HR and administrative functions.
• Support compliance initiatives, audits and policy implementation.
• Monitor corrective actions and follow up on compliance-related matters.
• Ensure proper documentation, approval workflows and governance standards are maintained.

Team Leadership

• Lead, coach and develop team members to achieve operational excellence.
• Allocate workload, monitor performance and maintain service standards.
• Partner closely with senior management on key HR and administrative initiatives.

Requirements

• Degree in Human Resource Management, Business Administration or related discipline.
• Minimum 8 years of relevant experience in HR and office administration functions.
• At least 2 years of people management experience.
• Strong knowledge of Singapore Employment Act, payroll administration, work pass regulations and statutory requirements.
• Experience handling office administration, vendor management and facilities coordination.
• Exposure to corporate secretarial matters and statutory compliance will be advantageous.
• Familiarity with PDPA requirements and internal control frameworks.
• IHRP-CP or IHRP-SP certification is an added advantage.
• Strong communication and stakeholder management skills.
• Detail-oriented, organized and able to manage multiple priorities independently.
• Proficient in Microsoft Office and HR/payroll systems.

What we offer

• Stable and established organization
• Broad exposure across HR, administration and compliance functions
• Opportunity to lead a team and drive process improvements
• Convenient central office location
• Attractive work-life balance with regular office hours

How to apply

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Other

Frances Wong En Ci · JAC Recruitment PteLtd · EA License Number:90C3026 · EA Personnel:R26160019 · #LI-JACSG #countrysingapore