Sales Assistant

Important Note: This role will be employed under our subsidiary, Velocity Electronics, and will be based at our Tai Seng office.

Position Overview  The Sales Assistant provides administrative and operational support for Velocity's sales force to deliver exceptional experiences and outcomes.  Areas of Responsibility  Coordinate inbound and outbound order process 

Coordinate Nonconforming Material process 

Essential Functions  Enter, modify, and maintain requirements and order information in Velocity's ERP 

Coordinate with purchasing team on behalf of salesperson at times 

Coordinate with Inspection and Distribution Center to resolve order issues and ensure orders are shipped on time 

Process sales and purchase orders and manage open order report 

Data entry, BP entry and uploading lists 

Order changes and problem resolution 

Create service orders and request service and testing quotes 

Create RMA's and link orders 

Stock allocations, lot assignments and product records 

Education and Experience  Required: High school diploma or equivalent 

Preferred: 4-year college degree 

Experience required: None 

Preferred: 1+ years of office or sales experience 

Knowledge and Skills  Required: Computer literate 

Preferred: Familiar with complex ERP systems and basic knowledge in MS Excel 

Key Traits  Outstanding customer service skills 

Friendly, enthusiastic, with professional demeanor 

Capable of processing information quickly, accurately, and under pressure 

Dependable and timely 

Strong written and verbal communication skills 

Organized 

Flexible and adaptable 

Problem solver 

Ability to multitask and prioritize 

Resourceful 

Demonstrates mutual respect and trust 

Acts courageously 

Owns own outcomes 

Work Environment Work is performed in a typical office environment. Physical Requirements Heavy phone use Acknowledgment The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Work Environment