Junior Inside Sales & Order Processing Specialist (m/f/d)

About the company

Founded in 1881, J.T. Kalmar GmbH combines Austrian design heritage, traditional craftsmanship, and modern technology to create exceptional lighting solutions.

Our Kalmar Werkstätten business division specializes in the development and distribution of premium decorative lighting. Our products are appreciated by private customers, retailers, architects, interior designers, and hospitality industry around the world.

Your tasks

To strengthen our team, we are looking for a motivated Junior Inside Sales & Order Processing Specialist (m/f/d) who is eager to start a professional career in an international business environment.

Working closely with experienced colleagues, you will learn how customer orders are processed, how our internal departments collaborate, and how our premium lighting products reach customers around the world.

• Following a structured onboarding period, you will gradually become involved in the following activities:
• Order Processing: Support the commercial processing of customer orders, including quotations, order confirmations, delivery notes, and invoicing.
• Customer Support: Assist with inquiries from specialist retailers, architects, interior designers, and other business customers, including order status updates and delivery information.
• Sales Coordination: Support our sales team in managing customer orders and ensuring smooth communication with internal departments.
• Logistics Coordination: Assist with organizing national and international deliveries and preparing the required shipping documentation.
• Inventory Management: Support the accurate recording of stock movements, warehouse transfers, and inventory checks in our ERP system.
• ERP & Data Management: Maintain customer, product, and order data in our ERP-System.
• Reporting: Assist in preparing operational reports and analyses to support daily business activities.
• Process Improvement: Contribute your ideas to improving our internal workflows and customer service processes.
• As your knowledge and experience grow, you will gradually take on more responsibility and independently manage customer orders and related commercial processes.

Requirements

Have you recently graduated from a Commercial Academy (HAK) or a Higher Technical College (HTL). Are you interested in combining commercial processes, technical products, and customer communication? Then this could be the perfect opportunity for you!

Previous professional experience is not required. What matters most to us is your motivation, willingness to learn, and enthusiasm for becoming part of our team.

We are looking for someone who brings

• Education: Successfully completed commercial education (HAK) or technical education (HTL). Comparable qualifications are also welcome.
• Career Entry: Recent graduates and applicants at the beginning of their professional careers are expressly encouraged to apply. Previous professional experience is not required.
• IT Skills: Good knowledge of Microsoft 365, particularly Excel, and an interest in learning new software applications.
• ERP Systems: Previous experience with ERP systems is an advantage but not required. We will provide training in our ERP-System.
• Languages: Good command of German and English, both written and spoken.
• Working Style: A structured, accurate, and reliable approach to work, with attention to detail.
• Learning Mindset: Curiosity, initiative, and enthusiasm for learning new processes and developing professionally.
• Communication Skills: A friendly, professional, and customer-oriented attitude.
• Team Spirit: A cooperative personality, a positive attitude, and a good sense of humor.
• Interest: An interest in premium design products, international business, and the interaction between commercial and technical processes.

What we offer

• An exciting start to your career: Join Kalmar Werkstätten, a premium lighting brand combining Austrian design heritage, craftsmanship, and contemporary lighting solutions.
• Insights into the world of premium lighting: Gain experience with high-quality decorative lighting products for private residences, specialist retailers, architects, interior designers, and hospitality projects.
• Structured onboarding and training: Learn our products, commercial processes, and ERP system with guidance and support from experienced colleagues.
• Professional development: Gradually take on more responsibility and develop your skills in international sales support, customer service, and order management.
• International business exposure: Work with a diverse customer base, including retailers, architects, interior designers, and hotel operators in international markets.
• A supportive and collaborative team: Become part of a friendly, professional environment that values teamwork, initiative, and a positive attitude.
• Opportunities to contribute: Bring your ideas and actively participate in improving our internal processes and customer service.
• Flexible working arrangements: Benefit from flexible working hours and the possibility of partial home office after successful onboarding.
• An attractive workplace: Enjoy a pleasant working environment in Vienna with excellent public transport connections.

How to apply

Does this opportunity sound like the right fit for you? We look forward to receiving your application! Please submit your complete application materials.

• Curriculum Vitae (CV)
• Earliest possible start date

to career@kalmarlighting.com

We look forward to hearing from you.

Other

Salary This position is classified in Collective Bargaining Agreement Group I for salaried employees in the metalworking industry. The salary for full-time employment (38.5 hours per week) is EUR 2.200,- gross per month.

J.T. Kalmar GmbH Vienna, Austria