Front Desk & Admin Officer

Job Description We are looking to hire an aspiring individual to contribute organizational and interpersonal skills as a Front Desk & Admin Officer providing exceptional administrative support, maintaining a welcoming front desk, and facilitating seamless daily operations. Responsibilities

Provide information about the establishment, such as the location of departments or offices, employees within the organization, or services provided. Meet and greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations. Operate telephone to answer, screen, or forward calls, provide information, take messages, or schedule appointments. Receive and resolve complaints from customers or clients. Maintain proper & orderly documentation/filing for all internal & external clients. Coordinate, sort, distribute, or prepare mail, messages, or courier deliveries. Schedule appointments and maintain and update appointment calendars. Supervision of Office Assistants in respect of janitorial services and drivers whilst maintaining the lobby or reception area. Taking messages and relaying them to the relevant departments/companies. Stationery Management (call cards, purchase of Stationery, ID Access etc.) Maintain office filing and storage systems. Monitor, order, and purchase office supplies. Take action to reduce costs that are focused on creating greater efficiencies, economies of scale, or better-quality resources for a project team, department, or business unit. Implement processes to provide quality customer service. Perform other duties and assignments as may be required.

Minimum Qualification/Experience

First degree from a reputable University Minimum of 1- 2 years cognate working experience in a similar role within a corporate

Personality Traits & Competencies

Ability to work in a fast-paced corporate environment. Ability to handle high-volume reception duties with strong organizational skills. Proven experience as a front desk representative, agent, or relevant position Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation Ability to work independently and under pressure.

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