Bilingual English Inside Sales Representative (m/f) (M/F)

About the mission

Within the sales team, the Inside Sales Representative is responsible for managing and developing the sales of transit services to the company's subsidiaries from the company's offices.

Your main missions:

• Customer relationship management: Point of entry for Transit activities; handle incoming requests, identify customer needs, and propose suitable logistics solutions.
• Preparation of commercial quotations: Establish competitive price offers in connection with internal and external partners (shipping lines, carriers).

• Operational follow-up of files: Coordinate with internal departments (operations, logistics, accounting) to ensure the proper execution of orders, track shipments, and manage customer complaints.
• Sales administration: Update customer databases and the CRM, centralize X Trade Groupe rates, and produce commercial performance reports.

• Sales support and team coordination: Collaborate with sales, operations, and logistics teams to ensure customer satisfaction; participate in team meetings.
• Compliance and quality: Ensure compliance with Quality, Security, and Safety procedures, particularly in the management of quotations.

Work schedule:

• Day work

Remuneration & Benefits

Remuneration: 31,000 EUR - 38,000 EUR per year Base weekly working hours: 35 hours per week Benefits: Benefits:

• Restaurant vouchers;
• Mutual insurance;
• Leisure ticketing at preferential rates.

Profile sought

You hold a degree in international trade, logistics, or an equivalent field, with at least 5 years of experience in a similar position within the transit and logistics sector.

You have a good knowledge of transit and logistics services, as well as confirmed commercial expertise thanks to activity in contact with customers and real skills in negotiation and customer relationship management.

You are proficient in English, both spoken and written; knowledge of other languages is a plus.

Comfortable with management software such as CRM and ERP as well as the Office pack, you also know how to demonstrate rigor, reactivity, and proactivity to manage your priorities effectively.

Your business sense, your ability to negotiate, and your excellent customer relations will be real assets for succeeding in this position.

Autonomous while enjoying teamwork, you know how to solve problems quickly and approach each sale with a positive and confident approach.

• Experience: More than 5 years

Required certificates

• No certificate required