Call Center Operator

We are pleased to invite responsible and motivated candidates to join our team as a Call Center Operator .

This is an office-based position (not remote), offering a safe and comfortable working environment.

As a Call Center Operator, you will communicate with customers by answering incoming calls, providing accurate information, and assisting them in resolving any issues or inquiries.

Previous experience is not required . We are looking for individuals who are attentive, responsible, communicative, and able to think quickly and adapt to different situations.

Key Responsibilities:

Answer incoming customer calls and provide accurate and timely information.

Monitor ongoing operations through computer systems and respond promptly to any issues that arise.

Listen carefully to customers' concerns and provide appropriate solutions within a short timeframe.

Maintain accurate records of customer interactions and conversations.

Work collaboratively in a team environment while adhering to the company's policies, procedures, and corporate culture.

Requirements:

Strong sense of responsibility and excellent attention to detail.

Ability to think quickly and solve problems efficiently.

Strong communication skills and the ability to remain calm under pressure.

Excellent command of Armenian. Knowledge of Russian and English will be considered an advantage.

Working Conditions

Work Schedule: 6 days per week

Working Hours & Salary:

08:30 AM – 18:00 AM — AMD 110,000–120,000

01:00 AM – 09:00 AM — AMD 130,000–140,000

Transportation Benefit:

The company provides  taxi transportation to work for employees starting the 1:00 AM – 9:00 AM shift.

Contact Number: +374 44 307 800 Please call between 10:00 AM and 6:00 PM .