ServiceNow Technical Consultant

Work location: remote work Start date: up to 30 days notice period Employment type: B2B with ITFS Salary: 140-160 PLN net/h + VAT (rate negotiable) Recruitment process: Short phone call with ITFS ➡ Interview with Client ➡ Technical verification ➡ Decision

ID: P3410

Daily tasks

• Analysis of business requirements and designing scalable solutions in the ServiceNow platform in accordance with best practices.
• Configuration and implementation of ServiceNow modules, in particular ITSM, HRSD, CSM, and process automation.
• Creation and development of custom solutions, including scripts, user interfaces, UI policies, API integrations, and solutions based on Flow Designer.
• Integration of the ServiceNow platform with external systems using REST/SOAP API and data sources.
• Collaboration with business and technical stakeholders regarding the design and optimization of processes compliant with ITIL.
• Support for implementations, testing, technical documentation, as well as troubleshooting and platform optimization.

Requirements

Minimum 4 years of experience in a similar position. Practical experience with the ServiceNow platform, covering ITSM or HRSD modules. Experience in ServiceNow configuration and development, including creating Flows, scripts, service catalog, user interface configuration, and UI Builder. Very good knowledge of JavaScript and ServiceNow scripting mechanisms (Business Rules, Client Scripts, Script Includes, UI Builder). Experience in integrating ServiceNow with external systems using REST/SOAP API, JDBC, Data Stream, and data sources. Knowledge of ITIL processes and the ability to design solutions in accordance with best practices. Ability to communicate effectively and collaborate with business and technical teams. English language proficiency at a minimum B2 level.

Must have: ServiceNow