Senior Salesforce / CRM Analytics Specialist

Work location: 100% remote Start: ASAP Cooperation form: B2B with ITFS Rate: 160-180 PLN/h + VAT Recruitment process: Short phone call with an ITFS recruiter -> Technical interview -> Project interview. We offer: Transparent cooperation terms in a company with a secure and stable market position The possibility to use additional benefits (medical package, sports package, free accounting services - up to 3 entries per month)

Daily tasks

• Creating and developing dashboards, Lenses, and applications in CRM Analytics.
• Designing advanced visualizations and interactive analytical solutions.
• Translating business requirements into analytical solutions within the Salesforce environment.
• Preparing reporting to support sales, forecasting, and pipeline management.
• Creating drill-down mechanisms and solutions supporting self-service reporting.
• Developing reusable dashboard templates and KPI libraries.
• Optimizing the performance and usability of existing dashboards.
• Independently designing and delivering CRM Analytics solutions and taking responsibility for the assigned task pipeline.

Requirements

Minimum 3 years of experience in Salesforce. Minimum 2 years of experience with CRM Analytics (CRMA). Experience in implementing multiple CRM Analytics deployments. Experience in creating sales reporting at an enterprise level. Very good knowledge of Salesforce Sales Cloud, reporting, and dashboards. Very good, expert knowledge of CRM Analytics Studio, Dashboards, Lenses, Datasets, SAQL, and Dashboard JSON. Knowledge of Row-Level Security, the Salesforce object model, and security & sharing mechanisms. Basic knowledge of SOQL. Good knowledge of SQL/SAQL, particularly in terms of data transformation, aggregation, and manipulation. Experience in the areas of data modeling, dimensional modeling, KPI design, data transformation, data quality, and ETL. Ability to design dashboards at the managerial and executive levels, especially in the areas of sales, pipeline, forecasting, and performance. Knowledge of data storytelling principles, UX for reporting applications, and dashboard performance optimization. Very good knowledge of English – minimum C1, enabling fluent communication in business and technical environments. High level of independence and practical experience in the complex design and delivery of CRM Analytics solutions.

Must have: Salesforce, CRM Analytics, SQL, SQQL