Receptionist

Responsibilities:

• Greet and welcome visitors, clients, and guests in a warm, professional, and courteous manner.
• Answer, screen, and forward incoming phone calls promptly and professionally, taking accurate messages when necessary.
• Manage the front desk and reception area, ensuring it remains clean, organized, and presentable at all times.
• Maintain visitor logs, issue visitor badges, and follow company security procedures.
• Handle incoming and outgoing mail, packages, and deliveries, and distribute them to the appropriate recipients.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Provide general administrative and clerical support, including data entry, filing, photocopying, and scanning.
• Assist with travel arrangements, event coordination, and other office-related tasks as needed.
• Respond to inquiries from visitors and callers, providing accurate information about the company and directing them to the right department.
• Coordinate with office management, HR, and facilities teams to support daily office operations.

Requirements:

• High school diploma or equivalent required; an Associate’s or Bachelor’s Degree in Business Administration, Communications, or a related field is an added advantage.
• Proven experience as a receptionist, front desk representative, or in a similar customer-facing role.
• Excellent verbal and written communication skills, with a friendly and professional telephone manner.
• Strong organizational, multitasking, and time-management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment such as phone systems, printers, and scanners.
• Ability to remain calm, patient, and professional when handling difficult or stressful situations.
• Strong attention to detail and a customer-service-oriented approach.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to work occasional extended hours or cover the front desk as needed.