Senior Operations Specialist

About the company

As a Senior Operations Specialist, you will be working for our client, a leading innovator in the technology and operations landscape. You will contribute to key initiatives that drive operational excellence, enhance process efficiency, and support digital transformation efforts across global platforms. Join us to be part of a dynamic team empowering organizations to achieve scalable success and technological agility.

Your tasks

Your main responsibilities

• Lead and optimize operational processes to ensure streamlined efficiency and high-quality service delivery.
• Collaborate with cross-functional teams to implement innovative solutions that improve workflows and automation.
• Analyze operational data to identify opportunities for continuous improvement and cost mitigation.
• Develop and maintain comprehensive documentation and reporting procedures for key operational metrics.
• Support change management initiatives by facilitating training and adoption of new processes.
• Coordinate with stakeholders across global regions to ensure compliance with regulatory standards and corporate policies.
• Drive the automation and digitalization of core administrative functions to foster agility.
• Maintain an active understanding of industry best practices and emerging technologies to recommend innovative solutions.

Requirements

You’re ideal for this role if you have

• At least 4 years of experience in operations, process management, or a related field.
• Strong organizational skills with a proactive approach to problem-solving.
• Excellent command of English and French (verbal and written) to facilitate communication across diverse teams.
• Knowledge of operational tools and platforms relevant to enterprise settings.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication, stakeholder management, and team collaboration skills.

It is a strong plus if you have

• Experience with digital transformation projects or automation tools.
• Certification in process improvement methodologies (e.g., Lean, Six Sigma).
• Prior exposure to finance or technology industries for understanding regulatory compliance.

Language Required for the role English and French – good command.

How to apply

#MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

Other

Lisbon-based opportunity with a hybrid work model.

Eligibility to work in Europe Only candidates with an existing legal right to work in the European Union will be considered for this role.

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