Inside Sales Support Representative

iT1 , a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount. In this role, you will play an essential part in supporting our sales team by managing various administrative duties specifically tailored to our clients. Your responsibilities will include creating/managing quotes, processing orders, liaising with clients and teammates, tracking shipments, and assisting with lead generation efforts. The ideal candidate will be detail-oriented, customer-focused, and able to thrive in a fast-paced environment. Join us at iT1 where you can make a difference in supporting the needs of our clients while being part of a dynamic team! Requirements

Excellent communication skills, both written and verbal

Possess high-level organization and time-management skills

The ability to work quickly and accurately in both independent and team situations

Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software

The aptitude for learning new systems quickly

Previous sales support or administrative/data entry experience

The ability to juggle a variety of tasks at the same time

Demonstrated consistency in values, principles, and work ethic

Key Responsibilities include:

Assist with Account Management of active accounts

Build strong relationships with clients, partners, and teammates

Help ensure overall success for clients and iT1

Provide overall excellent customer service to help complete any customer requests and resolve potential issues

Support the sales team by completing the order process within our internal systems

Invoicing of customers

Providing shipment tracking information to customers and Account Managers

Responsible for pricing, sourcing, quoting, and deal registrations

Work with the Accounting department in supporting accounts payable and receivable processes

Work with customers and manufacturers to facilitate return requests

Produce and distribute internal and external reports as needed

Perform other duties as needed

Physical Demands:

Sit at a computer for up to 8 hours per day

Keyboarding for 8 hours per day

Near Vision (working with small objects or reading small print)

Speaking (communicating information to clients/coworkers)

Hearing Requirements (In person speech, telephone, other sounds)

Engage in effective communication via phone and in-person conversations Ability to handle both routine and challenging customer interactions Job Location:

Hybrid if local to the Tempe, AZ

Remote if located outside of a reasonable commute

Mon - Fri 8 am - 5 pm

Benefits

Medical, dental, and vision benefits with highly subsidized premiums

Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off

401(k) Plan with employer match

Onsite Fitness Center

Onsite Monthly Massages

Originally posted on Himalayas