IT-Planet - Junior IT Field Engineer

Taken

• Providing 1st and 2nd line IT support to end users within an industrial production environment
• Supporting users during large-scale infrastructure, implementation, and startup projects
• Registering, analyzing, and resolving incidents and service requests according to agreed procedures
• Performing IT Field Support activities at various locations within the site
• Installing, configuring, and maintaining IT and telecom equipment
• Supporting the rollout of new technologies, workstations, and communication systems
• Managing laptops, desktops, mobile devices, printers, and other end-user equipment
• Troubleshooting hardware, software, network, and connectivity issues
• Taking ownership of incidents and ensuring correct follow-up until resolution
• Collaborating with various internal and external IT parties for the escalation and handling of complex technical issues
• Supporting monitoring activities and checks within the IT environment
• Documenting solutions and contributing to knowledge sharing within the IT team

What is included

You will be remunerated based on experience, knowledge, and competencies. We will carefully develop an attractive salary package, supplemented with interesting extra-legal benefits such as meal vouchers, group insurance, hospitalization insurance, eco-cheques, and numerous other benefits. Additionally, you will get the chance to work on a challenging technical project within an international industrial environment. You will enter a modern IT environment where technology, innovation, and operational continuity are central. Practical information:

• Region Lillo, Antwerpen
• Fast start possible
• Assignment of approximately 8 months
• Full-time employment on-site

What really counts

You and your personal development are central. Through personal guidance and regular follow-up, we build together on your further career within IT. You will get the chance to apply your technical knowledge in practice daily within a dynamic environment. Thanks to the combination of Service Desk tasks and Field Support, you will develop broad IT expertise and gain insight into complex business environments. We invest in your growth through training, coaching, and challenging projects that align with your ambitions. Additionally, we attach great importance to collaboration, safety, and a positive working atmosphere.

• Associate degree or Bachelor in an IT-related field, or equivalent through experience
• Junior IT profile with a strong interest in infrastructure, support, and field services
• Initial experience within IT Support, Service Desk, Helpdesk, or Field Support is a plus
• Good knowledge of Windows environments and Microsoft Office applications
• Basic knowledge of networks, hardware, and telecom is an advantage
• Hands-on mentality and enjoy being present on the work floor to provide technical support
• Strong problem-solving skills and sense of responsibility
• Smooth communication skills and a customer-oriented mindset
• Very good knowledge of English is a requirement
• Knowledge of Dutch is a major plus
• Ability to work both independently and in a team
• In possession of a valid driving license B
• Holding a valid VCA-VOL certificate
• Available for a fast start