GENERAL MANAGER
Machine translation — original language: Spanish.Show original
About the company
We are ISPROX, a Human Resources Consultancy specialized in talent acquisition for business organizations. Our goal is to conduct selection processes for companies that best care for human capital and place people at the center of their policies.
Our client is a company in the hospitality sector, with a proposal focused on offering an urban, sophisticated lodging experience aligned with high-level service and hospitality standards.
Your tasks
- Direct and coordinate the daily operation of the hotel, guaranteeing service standards, safety, and guest experience.
- Prepare, execute, and monitor the annual budget, as well as occupancy, ADR, RevPAR, and GOP indicators.
- Comprehensively supervise the Rooms Division, Food & Beverage, Maintenance, Guest Experience, and Human Resources areas.
- Guarantee compliance with corporate policies, procedures, and standards.
- Supervise compliance with regulations, civil protection, licenses, and applicable regulations.
- Lead or participate in hotel opening and pre-opening processes.
- Coordinate the implementation of PMS, POS, inventory systems, SOPs, and checklists.
- Participate in the definition of organizational structure, profiles, and hiring plans.
- Supervise reception, housekeeping, reservations, and guest experience.
- Monitor operational indicators for rooms and service.
- Supervise the operation of the kitchen, restaurant, and bar, including costing, inventories, and waste control.
- Guarantee compliance with hygiene and food handling standards.
- Lead, motivate, and develop the team of collaborators.
- Participate in recruitment, induction, evaluation, and development processes for key personnel.
- Represent the property before General Management and report operational, financial, and guest satisfaction results.
Requirements
- Bachelor's degree in Hotel Administration, Tourism, Business Administration, or a related field.
- Minimum 5 years of experience in General Manager or Assistant General Manager positions.
- Experience in boutique, lifestyle, or luxury hotels in urban environments.
- Proven experience simultaneously leading Rooms Division and Food & Beverage.
- Desirable experience in hotel openings or pre-openings.
- Advanced English, conversational and written.
- Bachelor's degree in Hotel Administration, Tourism, Business Administration, or a related field.
- Minimum 5 years of experience in General Manager or Assistant General Manager positions.
- Experience in boutique, lifestyle, or luxury hotels in urban environments.
- Desirable experience in hotel openings or pre-openings.
- Advanced English, conversational and written.
What we offer
Offered
- Full-time employment.
- On-site position in Ciudad de México.
- Benefits and perks according to the company's salary and compensation policy.
Other
Location Ciudad de México, CDMX – On-site position.