Sales Admin Executive

(IT Industry) 📍 Paya Lebar | 🕘 Monday–Friday, 9am–6pm | 🏢 Office-based We are looking for a responsible and organised Sales Admin Executive to support our day-to-day sales operations. You don't need to be an IT expert. We have internal tools to assist with quotations, pricing and sales processes, and we will provide training on our products and systems. This role is suitable for someone who is comfortable using computers, enjoys supporting customers, and is good at keeping track of enquiries and following things through. 🌟 What You’ll Do Monitor incoming customer enquiries and ensure emails and requests are attended to promptly

Keep track of open enquiries and follow up so that customer requests do not get overlooked

Respond to customer enquiries via email, phone and online platforms

Prepare quotations using our internal quotation and pricing tools

Check quotation details for accuracy before sending them to customers

Provide basic product, pricing and availability information

Prepare Proforma Invoices (PI) and process customer orders

Hand over confirmed orders to our Operations team for invoicing and delivery

Maintain and update pricelists and sales information

Liaise with suppliers on pricing, stock availability and lead times

Follow up on quotations and other outstanding matters

Assist with project coordination and administrative follow-up

Use and provide feedback on new internal tools and automated workflows as we continue improving our sales processes

✅ What We’re Looking For Good at keeping track of emails, tasks and follow-ups

Responsible and organised, with a strong sense of follow-through

Comfortable using Microsoft Outlook, Excel and Word

Comfortable learning and using new software and internal tools

Able to communicate clearly in English

Comfortable working with basic numbers and pricing

Careful enough to check work before sending it to customers

Responsive and able to prioritise customer requests

Willing to learn and adapt as our processes and tools improve

Positive attitude and able to work well in a small team

0–2 years of working experience is suitable for this role. Fresh candidates are welcome to apply. Experience in sales administration, customer service, order processing or IT-related businesses is an advantage, but not essential. 🎁 What We Offer Medical and dental benefits

14 days annual leave

Monday–Friday working week

Training on our products and internal systems

Exposure to IT products, B2B sales and business operations

Opportunity to work with new automation and AI-assisted business tools

Supportive small-team working environment

Skills Sales Administration

Administrative Support

Customer Service

Microsoft Excel

Microsoft Outlook

Microsoft Office

Quotation Preparation

Order Processing

Customer Orientation

Attention to Detail

Communication Skills

Team Player