Care Coordinator
Your tasks
It is the responsibility of the Coordinator to assist and work closely with the Care Manager to monitor and build on an area within the company.
The Coordinator will support the Care Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the Service Users in accordance with the Company's Quality Assurance Policy.
To assist the Care Manager in liaising with Care Managers, HSE, prospective Service Users, NOK, health professionals and other agencies connected with training and development of the service. Liaise with Care Assistants on daily queries.
- Maintain all client activity on IT system
- Creation and maintenance of accurate staff rotas across multiple care packages to ensure continuity of care
- To use excellent time management and organisation, along with forward planning to meet tight deadlines
- To be flexible and capable of assisting colleagues in the department as and when necessary
- Prepare handover materials at the end of shift
- To represent the Company in a professional manner always, on the telephone, face to face or in written communication
- To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
- To maintain confidentiality always and carry out the Company's Confidentiality Policy
- To report to the Client Care Manager, Assistant Manager and Director of Care any issues regarding the safeguarding of clients
- To ensure the continuous improvement of service delivery
- To report to the Coordination Manager any issues regarding the safeguarding of clients
Requirements
Essential Criteria
- Advanced computer skills including proficient use of MS Office
- Previous administrative experience
- Previous Care Co-ordinator experience
- Excellent organisational and planning skills
- Teamwork and relationship management skills
- Strong communication skills including telephone
Desirable Criteria
- Experience of the health or social care sector
- QQI Level 5 in healthcare
What we offer
- Competitive annual salary
- EUR100 Sign On Bonus
- 20 days holiday plus bank holidays
- Opportunities for continual healthcare training & development
- A lucrative refer a friend scheme – EUR100 per referral*
Other
Working Hours: Monday - Friday 8.30am - 5.00pm or 9.00am - 5.30pm, might work at the weekend when need arises.