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customer service representative - English Chats B1 plus No calls

iQor ColombiaAtlántico, Barranquillacomputrabajopublished 08/31/2026
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Machine translation — original language: Spanish.Show original

Join our DSG Sporting Goods campaign! We are looking for people with a good level of English, an excellent service attitude, and availability to work on-site in Barranquilla. The best part of this opportunity: it is 100% via chat, zero calls! It is an excellent option for students or people looking for a job opportunity during their vacations, as long as they have full availability to work during the operation's schedules.

What will you do?

  • Assist customers exclusively through chat.
  • Provide information about products and services.
  • Manage orders and track deliveries.
  • Process and provide support related to payments.
  • Resolve frequent questions and requests.
  • Provide support for the loyalty program.
  • Guarantee a positive experience for every customer.

Compensation

Total compensation: $3.249.000 COP + legal surcharges

Breakdown:

  • Base salary: $2.500.000
  • Fixed bonus: $270.000
  • Post-training additional bonus: $230.000
  • Transport allowance: $249.000

Additionally, corresponding legal night, Sunday, and holiday surcharges apply.

Contract

Fixed-term contract valid until January. 100% on-site modality in Barranquilla – Torre Atlántica.

Schedules

The operation runs between 6:00 AM and 12:00 AM. 8-hour shifts + 1 hour for lunch 2 consecutive days off, which can be during the week or on the weekend. For shifts ending after 9:00 PM, transportation is provided to Barranquilla, Soledad, Puerto Colombia, and Malambo. All legal surcharges apply.

Training

2 weeks of training, from Monday to Friday:

  • 8:00 AM – 5:00 PM, or
  • 9:00 AM – 6:00 PM

During training, you will have weekends off.

Requirements

  • High school graduate.
  • Minimum English B1+.
  • Excellent written communication.
  • Customer orientation and service attitude.
  • Availability to work 100% on-site.
  • Full availability to work shifts within the operation's schedule.
  • No previous BPO experience required.
  • Experience in Customer Service is a plus.
  • Students may apply as long as they have full availability.

-Requirements-

  • Minimum education: High School / Secondary Education years of experience
  • Languages: English

Keywords: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante