CUSTOMER SERVICE ASSISTANT

We are looking for a responsible and organised Customer Service Assistant to support our team in handling customer enquiries and daily administrative tasks. Job Responsibilities Handle customer enquiries via email, WhatsApp and phone calls. Follow up with customers on enquiries and ongoing matters. Assist with quotations, invoices and general documentation. Provide administrative and coordination support to the team. Keep track of pending matters and ensure timely follow-up. Perform other customer service and administrative duties as required. Requirements Good spoken and written English and Mandarin Comfortable communicating with customers by phone, WhatsApp and email. Organised, responsible and detail-oriented. Able to multitask and follow up independently. Basic Microsoft Office and computer skills. Customer service or administrative experience preferred. Training will be provided. Working Hours Monday to Friday: 9:30am to 6:30pm Saturday: 9:30am to 1:30pm