Call Center Technical Support / Technical Support Specialist - Remote (Bilingual)

This role is responsible for providing both software and hardware technical support for customers using POS systems via call, chat, or email. The main functions include reconfiguring equipment at customer locations, basic operational training, and assistance during key procedures such as cash closing, menu management, or router reconfiguration. The goal is to ensure that customers maximize the use of the POS system and receive high-quality first-line technical support that helps us mitigate technical visits.

-Requirements- Minimum education: University 1 year of experience Languages: English Age: between 20 and 35 years Keywords: apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, callcenter, teleoperador, telefonista, telephonist, telefonico, especialista, casa, remoto, remote, teletrabajo, home