Hybrid Infrastructure & Cloud Operations Specialist
Must-have:Senior
- Senior enterprise IT operations or infrastructure support experience.
- Working knowledge of Microsoft 365 services including Entra ID, Exchange Online, SharePoint Online, and Teams, together with on-premises enterprise platforms.
- First-level triage and troubleshooting across collaboration, identity, and hosting environments.
- Incident coordination and escalation across specialist teams.
- Experience executing documented SOPs and runbooks.
- Service restoration, backup verification, recovery support, operational handovers, and cross-team support.