application support analyst
About the company
Computer hardware or software retailer/wholesaler. Private company, corporation or industry.
Your tasks
- Respond to users experiencing difficulties with computer.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Provide business systems, network and Internet support to users in response to identified difficulties.
- Provide customer service.
Requirements
Education Bachelor's degree.
Screening questions
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
2 years to less than 3 years.
What we offer
Health benefits
- Dental plan.
- Disability benefits.
- Health care plan.
- Paramedical services coverage.
- Vision care benefits.
Financial benefits
- Bonus.
- Group insurance benefits.
- Life insurance.
- Registered Retirement Savings Plan (RRSP).
Long term benefits Long-term care insurance.
Other benefits
- Deferred Profit Sharing Plan (DPSP).
- Learning/training paid by employer.
- On-site amenities.
- Paid time off (volunteering or personal days).
Other
Employment terms options Day.