Insurance Office Assistant | Our office is growing – Join our team!

We are looking for the next key member of our team.

If you love organization, customer service, and want to grow professionally in a modern insurance office that invests in its people, we would love to meet you. With a vision of providing high-quality services and building relationships of trust, we are looking for an organized and communicative collaborator to staff our office and contribute to our further growth.

We offer stable employment, continuous training, competitive compensation, and real opportunities for advancement into positions of increased responsibility.

Main Responsibilities

• Management and issuance of insurance policies through the electronic platforms of insurance companies
• Customer service (telephone and in-person) to provide information, clarifications, and manage requests
• Monitoring policy renewals and informing customers about their expirations
• Management of collections, issuance of receipts, and monitoring of debts (back-office support)
• Filing of documents and maintenance of an electronic customer database
• Support in the process of reporting and monitoring damages/claims
• Drafting and sending financial quotes under guidance
• Clerical support and organization of the office's daily pending tasks

Required Qualifications:

• Degree from IEK/TEI/AEI (preferably in Business Administration, Finance, or Insurance Studies)
• Proven experience in a similar position in an insurance office or agency
• Insurance Intermediary Certification (Level A') from the Bank of Greece
• Excellent knowledge of MS Office (Word, Excel, Outlook)
• Very good knowledge of the English language
• Excellent communication skills and a customer-centric mindset
• High sense of responsibility, discretion, and attention to detail

Benefits:

• Competitive compensation, depending on qualifications and experience
• Stable employment in a modern and organized environment
• Continuous training and support
• Opportunity to participate in seminars and professional development programs
• Real prospects for advancement into positions of increased responsibility, with the possibility of taking over client portfolio management and coordinating the insurance department
• Modern work tools and a supportive team