Network / Digital Workplace Operational Coordinator (M/F)
A key player in the French recruitment market, LTD is a Recruitment Firm and a Temporary Work Agency specializing in Engineering and Corporate professions.
Within the IT Directorate and the Infrastructure Department, we are looking for a Network / Digital Workplace Operational Coordinator (M/F). Acting as a true interface between internal teams and the external service provider in charge of Network and Digital Workplace services, you will be the guarantor of delivery quality, activity management, and operational monitoring.
Your daily missions:
- Operational Coordination & Delivery:
- Ensure the proper execution of controls, audits, and reporting (VPN audits, CMDB compliance, obsolescence monitoring, etc.).
- Coordinate the implementation of network changes validated in the CAB committee with the supplier and internal application testing teams.
- Manage and coordinate the activities of the external provider with various business and IT teams during the processing of incidents and requests.
- Control and validate the relevance of network architecture diagrams produced by the supplier, and guarantee their documentation.
- Propose continuous improvement areas to optimize resources, processes, and service organization.
- Collaborate closely with the Service Manager and the Digital Workplace Coordinator to ensure service levels comply with commitments (SLA/SLO).
- Security Incident Management & SOC Interface:
- Ensure liaison between the SOC (notably Orange Cyberdefense) and the supplier for the rapid processing of vulnerability alerts.
- Serve as a central and transverse point of contact for investigations requiring the joint intervention of Security and Network teams.
- Manage, coordinate, and monitor the handling of corrective actions until their complete resolution.
Technical Environment:
- Network & Security: Aruba, Cisco, Fortinet, Check Point.
- Cloud Environments: AWS, Microsoft Azure.
Education & Experience: Graduate of a Master's degree program (Engineering School or University), you have at least 5 years of successful experience as a Network Engineer in complex operating environments.
Business/Transversal Experience: Solid practice of transversal subjects: incident management, change management (Change Management / CAB), organization of technical testing, and management of providers/multidisciplinary teams.
A real asset: Experience acquired in the banking sector or within a financing institution.
Languages: Technical English is indispensable (reading, writing, and professional exchanges on a daily basis).
Professional Qualities:
- Excellent communication and collaboration skills and team spirit.
- Strong analytical and diagnostic skills and organizational rigor.
- Reactivity, priority management, and comfort in demanding environments.
- Transparency and ease of operating within a transversal organization.
Recruitment Process at LTD:
- Analysis of your application (updated CV) by our consultants.
- Qualification and evaluation interview with LTD.
- Operational interview with the teams of our client company.
- Rapid start of your mission in Nantes.
LTD is committed daily to diversity and inclusion. As such, all our offers are reviewed on an equal-skills basis for all applications, including those from people with disabilities.
Do you have solid Network expertise and wish to leverage your skills in coordination and IT provider management? Send us your CV without delay!
- Position to be filled as soon as possible, for a 6-month temporary mission
- Remuneration according to experience