Customs Operations Specialist

Inter IKEA GroupShanghaiJob.bopublished 10/19/2026

About the company

Hej Customs Operations Specialist,

Do you want to go to work and help create a better life at home?

With us, you can feel at home in your work while sharing that feeling with millions of people around the world. We encourage you to stand up for yourself and others, creating an environment where everyone feels welcome. We invite you to open new doors, embrace mistakes, and grow from them. As our Customs Operations Specialist, you’ll have many opportunities to try things you’ve never done before.

Your tasks

Your new job As a Customs Operations Specialist, you’ll play an important part in the team and contribute to a better everyday life for the many. Your primary focus will be to send correctly compiled import declarations using a digital solution in direct contact with Customs Authorities in each country. The impact of our work will resonate in homes and hearts across the world. On a typical working day, you will:

  • Control and investigate various issues to secure compliance in securing every customs declaration according to countries legislations.
  • Secure good communication and support to and from other IKEA units, external service providers and authorities within Asia Pacific to ensure timely, accurate and compliant entries according to customs rules and regulations
  • Contribute to the development of how we work and reach our goals within the department.

Requirements

What we’d like you to bring to the table

To be successful in the role as a Customs Operations Specialist we believe you are:

  • Experienced in or hold an education within the field of customs and import operation, logistics or supply chain
  • Familiar with Microsoft Office tools, especially Excel
  • Comfortable with working and navigating in digital IT solutions
  • Fluent in both written and spoken English

It’s a plus if you also

  • Are service-minded with a clear and respectful way of communicating
  • Work in a structured way both on your own, in a team and with relevant stakeholders.
  • Find motivation in routine-based work and a process driven environment with a high pace.