SOFTWARE DEVELOPER ANALYST III

Get to Know Inter Pioneers, we changed the market by launching Brazil's first digital bank and continue to create trends with cutting-edge technology. We have evolved into a Global Financial Super App, with complete solutions and top-tier innovation. Here, work has purpose: building real opportunities, transforming people's lives, and the financial market. This is our Inter Way of Doing. If you want to be part of this change and leave a legacy, your place is here.

Come be Sangue Laranja.

Get to Know Inter As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.

Become Sangue Laranja.

About the job and mission of the role

You will be responsible for driving automation initiatives within the Operations department, focusing on the design, implementation, and maintenance of RPA solutions, workflow automations, and AI Agents. The Senior Operations Analyst will work closely with operational teams to identify inefficiencies, map processes, and translate business needs into scalable and reliable automations.

In your day-to-day, you will:

• Identify automation opportunities in operational workflows and ensure they are translated into effective technological solutions.
• Develop, monitor, and enhance RPA bots and AI Agents, ensuring high performance, reliability, and data integrity.
• Collaborate with Operations, Technology, and Product teams to ensure automations meet business rules, regulatory standards, and operational requirements.
• Develop workflows and solutions with clarity, simplicity, and precision.
• Reduce manual activities, operational risks, and rework through robust automation strategies.
• Ensure on-time delivery of automation projects, managing dependencies and constraints.
• Support teams during testing, deployment, and adoption of new automated processes.
• Monitor KPIs and automation performance, proactively identifying failures, bottlenecks, or improvement opportunities.

What we are looking for

Mandatory:

• Degree in Information Systems, Engineering, Business Administration, Computer Science, or related fields.
• Minimum of 4 to 6 years of experience in operational processes, automation, or continuous improvement.
• Experience with RPA platforms (UiPath, Automation Anywhere, Power Automate, or similar).
• Solid understanding of process mapping, optimization, and automation design.
• Experience in building or maintaining RPA bots or rule-based automations.
• Ability to translate business requirements into technical specifications.
• Analytical skill to identify inefficiencies, root causes, and points of improvement.
• Automation Anywhere, Sydle, and Power Automate will be the tools used on a daily basis.
• Intermediate/advanced Excel.
• Advanced/fluent English.

Desirable:

• Experience with AI Agents, workflow tools, or orchestration platforms.
• Familiarity with LLM-based workflows or API integrations.
• Previous experience in fintechs, payment institutions, or financial operations.
• SQL or Python.

Benefits

• Food vouchers and Meal vouchers
• Health and dental insurance
• Life insurance
• Birthday DayOff
• Baby On Board and Breastfeeding Room
• Extended parental leave
• Daycare/nanny assistance and/or assistance for children with disabilities
• Wellhub and Inter Running Group
• CARE4U Space (Belo Horizonte): self-care services with exclusive values, decompression area, games, and mini golf course
• Advantages in our SuperApp, such as Duo Gourmet
• Inter Prime Card
• Internal training and development programs

Selection Process Stages

• Resume screening;
• Screening (initial approach to align expectations about the job);
• Assessments;
• Interview with the Talent Team;
• Technical test (when necessary);
• Interview with leadership;
• Job Offer;