OPERATIONS SPECIALIST I

Get to Know Inter Pioneers, we changed the market by launching Brazil's first digital bank and continue to create trends with cutting-edge technology. We have evolved into a Global Financial Super App, with complete solutions and top-tier innovation. Here, work has purpose: building real opportunities, transforming people's lives, and the financial market. This is our Inter Way of Doing. If you want to be part of this change and leave a legacy, your place is here.

Come be Sangue Laranja.

Get to Know Inter As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.

Become Sangue Laranja.

About the job and mission of the role

You will be part of our International Operations Excellence team and will act cross-functionally with all operational teams of the International Directorate, serving as the link between leadership and operational areas to ensure that the best excellence practices are followed. Here you will manage SOX controls, strategic indicators, and executive reports, in addition to acting as an internal consultant for process standardization and alignment. Our main challenge is to expand the scope of operational excellence — and you will be a key piece in this, supporting everything from the mapping and definition of critical processes to the construction of a solid culture of continuous improvement, compliance, and strategic deployment of goals.

In your day-to-day, you will:

• Analyze data and propose improvements in mapped processes using Lean / Kaizen techniques.
• Interact with internal areas (audit and internal controls) to ensure that action plans are being executed according to planning.
• Create executive reports with the main drivers of the previous month's results that promote an increase in the operational excellence maturity of the teams.

What we are looking for

Mandatory:

• Experience with internal audit or internal controls.
• Degree in Accounting, Administration, or related areas.
• Intermediate/advanced knowledge of Excel.
• Advanced English.

Desirable:

• Previous knowledge in continuous improvement projects, operational excellence, and Lean.
• Previous use of total quality tools for root cause identification in processes.

Benefits

• Food voucher and Meal voucher
• Health and dental insurance
• Life insurance
• Birthday DayOff
• Baby On Board and Breastfeeding Room
• Extended parental leave
• Daycare/nanny allowance and/or assistance for children with disabilities
• Wellhub and Inter Running Group
• CARE4U Space (Belo Horizonte): self-care services with exclusive values, decompression area, games, and mini golf course
• Advantages in our SuperApp, such as Duo Gourmet
• Prime Inter Card
• Internal training and development programs

Selection Process Stages

• Resume screening;
• Screening (initial approach to align expectations about the job);
• Assessments;
• Interview with Talent Team;
• Technical test (when necessary);
• Interview with leadership;
• Hiring Proposal (Offer);