GROWTH MANAGER
Get to Know Inter Pioneers, we changed the market by launching Brazil's first digital bank and continue to create trends with cutting-edge technology. We have evolved into a Global Financial Super App, with complete solutions and top-tier innovation. Here, work has purpose: building real opportunities, transforming people's lives, and the financial market. This is our Inter Way of Doing. If you want to be part of this change and leave a legacy, your place is here.
Come be Sangue Laranja.
About the job and mission of the role
You will be part of our Global Growth team, directly supporting Inter's international expansion into other markets.
In your day-to-day, you will:
Lead the International Growth strategy, defining vision, roadmap, and priorities to maximize growth, engagement, retention, and customer value throughout the journey.
Manage and develop a high-performance multidisciplinary structure, managing leaders and specialists, promoting autonomy, career evolution, feedback culture, and excellence in deliveries.
Define strategic objectives, success indicators, and performance monitoring models, connecting CRM initiatives to business results.
Lead the evolution of the segmentation, personalization, automation, and omnichannel communication strategy, driving an increasingly relevant experience for customers.
Ensure team routines are scalable, ensuring delivery quality, efficient prioritization, and alignment between multiple fronts and stakeholders.
Manage budget, contracts, partners, and strategic suppliers, ensuring investment efficiency, solution quality, and return for the business.
Identify opportunities through data, customer behavior, and market trends, transforming insights into growth strategies.
Lead strategic and transformational projects involving technology, data, product, and customer experience.
Build executive narratives, presenting results, learnings, and recommendations to senior leadership and strategic stakeholders.
Foster a culture of experimentation, leading hypotheses, A/B tests, and innovation initiatives for the continuous evolution of CRM channels and journeys.
What we are looking for
Mandatory:
Consolidated experience in team leadership, including people development, management of leaders, and building high-performance teams.
Relevant experience in CRM Marketing, Growth, Lifecycle, Digital Marketing, or related areas.
Strong strategic vision and the ability to transform business objectives into plans, priorities, and execution.
Data-oriented profile, with the ability to connect analysis, customer behavior, and indicators to strategic decisions.
Experience leading complex and multidisciplinary projects, with interaction between Product, Technology, Data, Marketing, and Business.
Ability to influence and executive communication, moving between operational, technical, and high leadership levels.
Strong ownership, structured thinking, and decision-making capacity in highly complex scenarios.
Vision of growth, customer experience, and operational efficiency.
Advanced English.
Desirable:
Experience with Salesforce Marketing Cloud, Personalization, Data Cloud, or robust CRM platforms.
Knowledge in data, SQL, segmentation models, personalization, or analytics applied to growth.
Experience with Growth strategies, Lifecycle Marketing, or digital products.
Experience with budget management, suppliers, and contract negotiation.
Experience working in digital companies, technology, fintechs, or high-scale environments.
Experience with international expansion or go-to-market in new countries.
Benefits
Meal voucher and Food voucher
Health and dental insurance
Life insurance
Birthday DayOff
Baby On Board and Breastfeeding Room
Extended parental leave
Daycare/nanny allowance and/or assistance for children with disabilities
Wellhub and Inter Running Group
CARE4U Space (Belo Horizonte): self-care services with exclusive values, decompression area, games, and mini golf course
Advantages in our SuperApp, such as Duo Gourmet
Inter Prime Card
Internal training and capacity building programs
Selection Process Stages
Resume screening;
Screening (initial approach to align expectations about the job);
Assessments;
Interview with the Talent Team;
Technical test (when necessary);
Interview with leadership;
Hiring Proposal (Offer);