DATA ANALYST II | DIGITAL FRONT MG
Get to Know Inter Pioneers, we changed the market by launching Brazil’s first digital bank and continue to create trends with cutting-edge technology. We have evolved into a Global Financial Super App, with complete solutions and top-tier innovation. Here, work has purpose: building real opportunities, transforming people's lives and the financial market. This is our Inter Way of Doing. If you want to be part of this change and leave a legacy, your place is here.
Come be Sangue Laranja.
About the job and mission of the role
We are looking for a Sales Ops Analyst for the Digital Front team, focusing on Crédito Imobiliário, Consignado and Financiamento de Veículos. Mission: to structure and sustain the commercial intelligence layer of the Digital Sales operation, ensuring reliable data, automation, and strategic analyses that support real-time decision-making, increasing the efficiency, speed, and predictability of the commercial operation.
In your day-to-day, you will:
Build, update, and evolve intelligent panels and commercial dashboards in real time.
Perform curation, integration, and governance of commercial data coming from multiple sources (CRM, origination, and core bancário).
Automate reports, commercial portfolios, and operational routines, reducing manual processes and rework.
Monitor and analyze commercial KPIs, sales funnel, productivity, and performance of the Digital Sales team.
Ensure the quality and organization of data in the CRM (Salesforce), reducing inconsistencies and improving information reliability.
Identify bottlenecks and opportunities for improvement in commercial processes, proposing data-driven optimizations.
Generate analyses, diagnostics, and strategic insights to support commercial leadership in decision-making.
Develop applications and reports for real-time operational monitoring (monitoring, queues, capacity, performance).
Act in partnership with areas such as Commercial, Product, Growth, Operações de Crédito, Salesforce, and TI to enable integrations, automations, and journey improvements.
Support the evolution of the area from a reactive and on-demand model to a commercial intelligence structure driven by data, automation, and strategic analysis.
What we are looking for
Mandatory:
Experience with commercial data analysis, Sales Ops, sales operations, or commercial intelligence.
Experience with CRM, preferably Salesforce.
Advanced knowledge in SQL and advanced Excel.
Experience with the construction of management dashboards/panels and monitoring of indicators and sales funnel metrics.
Knowledge of Python, ETL processes, and data integration (considered essential for the position).
Ability to integrate, treat, organize, and analyze data from different sources (CRM, origination, core bancário, etc.).
Knowledge of process automation and the use of AI tools applied to business.
Good communication for interaction with leadership and operational teams; ability to transform data into actionable recommendations.
Organization, autonomy, and a sense of priority to act in a dynamic environment with multiple demands.
Completed higher education (Engineering, Sistemas de Informação, Ciência de Dados, or related areas).
English is necessary for day-to-day activities.
Desirable:
Experience with building real-time panels and operational monitoring (queues, capacity, performance).
Experience with visualization tools such as Power BI, Looker Studio, or Tableau.
Experience with contact center tools and monitoring/quality/training routines supported by data.
Knowledge of A/B testing, funnel analysis, and commercial performance metrics.
Experience in digital operations and/or financial products/credit (imobiliário, consignado, veículos).
Storytelling capability with data for executive presentations and leadership support.
Experience with commercial data governance and building self-service structures.
Benefits
Vale-alimentação and vale-refeição
Health and dental insurance
Life insurance
Baby On Board and Lactation Room
Extended parental leave
Daycare/nanny allowance and/or assistance for children with disabilities
Wellhub and Grupo de Corrida Inter
CARE4U Space (Belo Horizonte): self-care services with exclusive values, decompression area, games, and mini golf course
Advantages in our SuperApp, such as Duo Gourmet
Cartão Prime Inter
Internal training and development programs
Selection Process Stages
Resume screening
Screening
Assessments
Interview with Talent Team
Interview with leadership
Hiring Proposal (Offer)