Sales Support Engineer / Service Engineer

Job Summary We are looking for a Sales Support Engineer / Service Engineer to join our team and support key customer accounts, technical requirements, and business growth.  Responsibilities Manage key customer accounts, including quotations, pricing, contracts, and sales support. Build strong customer relationships and be the key contact for technical, delivery, quality, and service matters. Coordinate projects from prototype/NPI through mass production, delivery, after-sales support, and End-of-Life (EOL). Work closely with Engineering, Manufacturing, Quality, and Operations teams to resolve customer and technical issues. Handle customer complaints, warranty/returns, troubleshooting, and corrective actions. Monitor customer orders and delivery schedules, ensuring timely follow-up. Identify new business opportunities and support commercial discussions. Conduct customer visits and attend relevant trade shows. Prepare regular reports on sales, customer issues, and business opportunities.

Required competencies and certifications Diploma or higher in Engineering (Electrical/Electronics). Experience in sales support or service engineering. Ability to manage multiple priorities. Work effectively in a fast-paced manufacturing environment. Other Information EA Reg No.: R1106634 License No. 22C1076