Business Admin Apprentice

Job title : Business Admin Apprentice Vacancy ID : 14390 Postcode : TS17 6QY Recruitment Advisor : Daisy Martin Recruiter email : address : Cavendish House Hourly rate : £8 Programme Name : Framework - Level 3 Business Administration Anticipated Interview Date : 2026-11-30 00:00:00 Anticipated start date : 2026-12-07 00:00:00 Employer description : Unitel Direct Limited is one of largest independently owned companies in the UK who supply telephone, broadband, mobiles, utilities & web services to businesses all over the UK. Job description :

Unitel Direct are looking for a motivated individual to join their ever growing team whilst completing a Business Administration Apprenticeship.

Key Responsibilities:

• Administrative Support

• Process and update daily sales sheets accurately.

• Create and send welcome letters and onboarding packs to new clients.

• Maintain organised electronic and physical filing systems.

• Assist with general admin tasks such as data entry, scanning, and document preparing.

• Customer Communication

• Make outbound call-backs to clients regarding queries, updates, or service information.

• Provide friendly, professional communication via phone and email.

• Support the customer service and telecoms teams with client requests.

• Inbox & Record Management

• Monitor, sort, and prioritise shared team inboxes.

• Ensure customer emails are responded to or redirected efficiently.

• Update CRM systems and client records to maintain accuracy.

• Telecoms Support

• Assist the telecoms team with basic processing tasks and customer updates.

• Help ensure new telecom services are logged, prepared, and communicated correctly.

To become an apprentice, you must:

• be 16 or over
• not already be in full-time education

As an apprentice you’ll:

• complete a L3 Business Administration apprenticeship standard
• have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
• learn and train for a specific job
• get paid and receive holiday leave
• get hands-on experience in a real job
• study for 6 hours of your working hours
• complete assessments during and at the end of your apprenticeship
• be on a career path with lots of future potential
• be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK

Brief Overview of the Vacancy : Unitel Direct are looking for a motivated individual to join their ever growing team whilst completing a Business Administration Apprenticeship. Things to consider : This vacancy may close early if sufficient applications are received and you may be invited to an interview before the closing date. Please ensure you apply early to avoid disappointment.