Technical Engineer
Must-have:Remote
Responsibilities
- Provide technical consultation and recommend suitable IT solutions based on customer requirements.
- Conduct product presentations, demonstrations, and Proof of Concept (POC).
- Prepare technical proposals, solution designs, and documentation.
- Work closely with the Sales team during customer meetings.
- Install, configure, and maintain networking and IT infrastructure solutions.
- Troubleshoot hardware, software, and network-related issues.
- Perform system testing, commissioning, maintenance, and upgrades.
- Provide onsite and remote technical support to customers.
- Prepare technical reports and documentation.
- Conduct user training when required.
- Ensure projects are completed within schedule and customer expectations.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Network Engineering, or a related discipline
- Fresh graduates are encouraged to apply. Candidates with 1–3 years of relevant experience will have an added advantage.
- Strong knowledge of networking concepts (TCP/IP, Switching, Routing, VLAN, VPN, Wireless Networking).
- Familiar with Windows Server and network troubleshooting.
- CCNA or other Cisco certifications are an added advantage.
- Strong analytical and troubleshooting skills.
- Good communication and interpersonal skills.
- Able to work independently and as part of a team.
- Willing to travel for onsite support when required.