Quality Engineer

Working location: 6 Tampines Industrial Avenue 5 Singapore 528760

Working Hours: Monday till Friday: 8.30AM – 5.30PM

Purpose:

To manage Material Review Board (MRB) activities and drive the effective disposition of non-conforming materials and products. The role is responsible for investigating quality issues, leading corrective actions, coordinating with internal and external stakeholders, and driving continuous improvement to ensure production continuity, product quality, and customer satisfaction.

Key Area Responsibilities

• Work closely with internal departments and suppliers to promote a quality-focused culture and achieve zero-defect product quality.
• Lead and collaborate with the MRB team on OSV activities to support supplier requests prior to any RMA or RTV processes.
• Understand customer manufacturing quality requirements and business agreements, and work effectively with suppliers to address production line quality issues and rejections.
• Coordinate with suppliers to expedite the return of defective materials, follow up on disposition plans and Failure Analysis (FA) reports, and communicate findings with relevant internal stakeholders, including SCM, Quality, Process, and Engineering teams.
• Monitor and drive improvements to minimize defective inventory and maintain aging control targets.
• Support parts localization initiatives and work closely with R&D and Engineering teams to ensure quality requirements are met.
• Investigate supplier quality issues and drive corrective and preventive actions to prevent recurrence.
• Handle customer quality concerns and coordinate with internal and external parties to achieve timely resolution.
• Ensure compliance with company policies, customer requirements, RBA standards, and applicable quality system requirements.

Requirements

• Degree or Diploma in Engineering, Quality Management, Manufacturing, or a related discipline.
• Minimum 3 to 5 years of experience in Supplier Quality, Manufacturing Quality, Quality Assurance, or MRB operations.
• Strong knowledge of quality management systems, supplier quality processes, root cause analysis, CAPA, and non-conforming material control.
• Proficient in quality tools such as 8D, 5Whys, Fishbone Diagram, FMEA, SPC, and Control Plans.
• Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to work effectively in a fast-paced environment.
• Proficient in Microsoft Office applications; SAP knowledge is advantageous.
• Familiarity with ISO 9001, IPC standards, and customer quality requirements is preferred.
• Willingness to support conference calls outside regular office hours when required and comply with RBA standards.