AFTER-SALES SERVICES ENGINEER

Ingeteam, a leading company specialized in electrical engineering and the development of electrical equipment, motors, generators, and frequency converters, is looking to hire an After-Sales Engineer to join the H2 systems business unit in Pamplona (Navarra).

Mission: The selected person will be responsible for providing technical support to customers and collaborating with the R&D team in resolving technical incidents, to meet the objectives of the assigned project in terms of both quality and deadlines.

Among its main challenges, the work linked to the following stands out: • Leading the resolution of technical problems for customers at a national and international level.

• Providing technical support to the R&D department in the identification and resolution of complex technical incidents.
• Participating in technical meetings with customers.
• Preparing technical documentation, instructions, and reports.
• Leading the implementation of retrofits in installations.
• Managing safety stock needs to guarantee an effective after-sales service.
• Monitoring and managing after-sales indicators (KPIs) such as failure rates or costs of non-quality.

Requirements:

• Degree in Engineering, preferably in electronics, electrical, or renewable energies.
• Minimum of 2 years of experience in similar technical assistance tasks.
• English level B2 or higher.
• Knowledge of power electronics will be positively valued.

We offer: Joining an innovative organization leading in Power Electronics, being part of the contribution to the energy model transition, impacting triple sustainability (social, environmental, and economic).

Updated work processes.

International work environment.

Gain experience performing dynamic tasks.

Flexible schedule and other work-life balance facilities.

Remuneration consistent with the candidate's experience.

Indefinite contract.

At Ingeteam, we value diversity and facilitate the inclusion of people with disabilities. Therefore, if you meet the general requirements of the vacancy and have a certificate with a degree of disability equal to or greater than 33%, Ingeteam will positively value your candidacy.

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