English Customer Service Representative - On Site Zona 13

Infotree Service GmbHGuatemala, Guatemala Ciudadcomputrabajopublished 10/02/2026
Machine translation — original language: Spanish.Show original

About the company

Are you looking to start your professional career or take your next step in the Contact Center industry? At our company, we are hiring customer service representatives with an excellent level of English and a service-oriented attitude. No previous experience is required; We will train you to develop professionally in a dynamic and collaborative environment.

Your tasks

Main Responsibilities Handle inquiries, requests, and concerns from international customers via telephone, chat, or email in a professional and empathetic manner.

Provide effective solutions during the first contact, guaranteeing high levels of satisfaction.

Document and update interaction information in the internal system.

Comply with the quality and performance metrics established by the account.

Requirements

English proficiency: Advanced level (75% or higher, conversational and written fluency).

Education: Completed Diversificado / High School Diploma.

Experience: Not required (first work experience is welcome!).

Communication skills, empathy, and problem-solving orientation.

Excellent work environment and equipped facilities.-Requirements- Minimum education: Bachillerato / High School years of experience Languages: English Keywords: demostrador, feriante, viajante, agent, representative, agente, representante, service, costumer, cliente, area

What we offer

Full legal benefits from day one + additional benefits beyond those required by law.

Convenient schedules: morning shifts ( AM ) and mid-shifts ( Mid-shift ).

2 days off per week.

Paid training and continuous development.

Other

Availability to work on-site ( insite ).

Note: Drug test is not required.