IT Sales Executive

Your tasks

1. Sales & Business Development

• Identify and develop new business opportunities through cold calling, email outreach, networking, referrals, and other sales channels.
• Identify potential customers across corporate, SME, government, and other relevant market segments.
• Promote the company's IT products, cybersecurity solutions, software, hardware, and professional services.
• Generate leads, arrange customer meetings, and support the sales team in achieving business targets.
• Follow up on sales enquiries, leads, quotations, and prospective customers in a timely manner.
• Maintain a healthy sales pipeline and regularly update sales activities and opportunities.

2. Customer Relationship Management

• Build and maintain positive relationships with existing and prospective customers.
• Understand customer requirements and identify suitable IT solutions based on their business needs.
• Conduct introductory presentations and product demonstrations with support from the technical team, where required.
• Follow up with customers to gather feedback, address enquiries, and identify opportunities for repeat business or additional services.
• Maintain regular communication with customers to strengthen long-term business relationships.

3. IT Solutions & Product Knowledge

• Develop a good understanding of the company's IT and cybersecurity products, services, and solutions.
• Learn about relevant technologies, including endpoint security, data loss prevention (DLP), device management, network security, and managed security services.
• Understand customer challenges and coordinate with technical teams to propose appropriate solutions.
• Keep updated on new products, industry developments, competitor offerings, and market trends.
• Attend product training sessions and vendor presentations to improve technical and sales knowledge.

4. Quotations & Sales Coordination

• Prepare quotations, proposals, presentations, and other sales-related documents.
• Coordinate with vendors and distributors to obtain product pricing, availability, and relevant technical information.
• Follow up on quotations and assist in converting opportunities into confirmed orders.
• Coordinate with internal teams to ensure timely order processing, product delivery, and service commencement.
• Maintain accurate records of customer details, quotations, purchase orders, and sales correspondence.

5. Sales Reporting & Administration

• Update the company's CRM system or sales tracking records with leads, customer interactions, and opportunity status.
• Prepare regular sales activity reports, pipeline updates, and forecasts.
• Monitor pending quotations, customer responses, and follow-up actions.
• Support sales campaigns, marketing activities, vendor events, and customer engagement initiatives.
• Perform other sales-related duties as assigned by management.

Requirements

We are looking for an energetic, confident, and result-oriented individual who enjoys communicating with people and is keen to develop a career in technology sales. The ideal candidate should be proactive in generating leads, persistent in following up with prospects, willing to learn technical concepts, and committed to building long-term customer relationships.

A positive attitude, strong communication skills, and a willingness to learn are more important than extensive sales experience.

Requirements & Qualifications

• Diploma or Degree in Business, Marketing, Information Technology, or a related discipline is preferred.
• Fresh graduates and candidates with 0–2 years of sales experience are welcome to apply.
• An interest in IT, cybersecurity, software, or technology solutions is essential.
• Good communication, presentation, and interpersonal skills.
• Confident in engaging customers through phone calls, emails, and face-to-face meetings.
• Strong willingness to learn about technology products and business solutions.
• Positive attitude, self-motivation, and a strong desire to achieve sales targets.
• Good organisational skills and the ability to manage multiple sales opportunities.
• Basic proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Ability to work independently and as part of a team.

Preferred Skills

• Previous experience in IT sales, telemarketing, lead generation, customer service, or business development.
• Basic understanding of IT hardware, software, networking, or cybersecurity concepts.
• Familiarity with CRM systems and sales pipeline management.
• Experience preparing quotations, proposals, or sales presentations.
• Knowledge of Singapore's corporate IT market will be an advantage.

What we offer

• Opportunity to build a career in IT and cybersecurity sales.
• On-the-job training and product knowledge development.
• Guidance and support from experienced sales and technical professionals.
• Exposure to enterprise IT solutions, cybersecurity technologies, and technology vendors.
• Opportunities for professional development and career progression based on performance.
• Competitive remuneration and sales incentives, subject to the company's compensation structure.

Other

Key Performance Indicators (KPIs) The successful candidate's performance may be assessed based on:

• Number of qualified leads generated.
• Number of customer meetings and sales opportunities developed.
• Timely follow-up on enquiries and quotations.
• Conversion of qualified opportunities into sales.
• Achievement of assigned sales and revenue targets.
• Accuracy of CRM updates and sales reporting.
• Customer satisfaction and quality of customer relationships.