Solution Engineering Associate
Working at Infobip
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology - we're shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let's build what's next, together.
What this role is all about
As an Associate Solution Engineer, you will join Infobip's Solution Engineering division in an entry-level role focused on learning our products, solutions, and business environment. You will work closely with mentors and senior team members while contributing to solution proposals, solution design, delivery activities, and integrations for customers across different industries.
This role gives you exposure to both technical and business challenges, helping you build a strong foundation in customer communication, solution consulting, and implementation. Depending on your interests and development, you may grow as a generalist or specialize in areas such as CX consultancy, solution design, product expertise, or industry-focused solutions.
What you'll do
Support customers in understanding the value of Infobip solutions and services
Learn about customer business needs and identify suitable Infobip products and solutions
Assist in designing solutions that address customer business and technical requirements
Collect technical requirements and contribute to simple solution designs and integration plans
Support technical and security questionnaire processes for customer projects
Conduct product demos and proof-of-concept presentations with guidance from senior colleagues
Configure and implement Infobip solutions for new and existing customers
Deliver technical documentation, customer training sessions, and meeting summaries
Contribute to internal knowledge sharing through documentation and participation in Communities of Practice
Stay informed about local market trends and continuously learn about Infobip products, solutions, and upgrades
What makes you a strong fit
Interest in customer communication, technology, and solution-oriented problem solving
Foundational understanding of technical concepts related to software, APIs, integrations, or cloud technologies
Ability to communicate clearly with both technical and non-technical stakeholders
Eagerness to learn about customer experience solutions, business processes, and technical consulting
Organized and detail-oriented approach to documentation and project-related activities
Comfortable working collaboratively with mentors, engineers, and cross-functional teams
Fluent in English and Arabic, both written and spoken
Nice-to-have qualifications
Exposure to customer-facing technical roles through internships, student projects, or previous work experience
Familiarity with communication platforms, SaaS products, APIs, or integration concepts
Experience using AI tools for learning, research, automation, or productivity tasks is considered an advantage
Why you'll love it here
Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you'll have the opportunity to share in our company's success through stock options.
Work-life balance and well-being - We offer time off when you need it, special leave days for life's big moments, and a flexible hybrid work model tailored to local regulations.
Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
International mobility - Ready to take your career global? Explore short and long-term opportunities in our hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there's a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.