Shipping/ Logistic / Operation Coordinator

Company: Infiniti Marine Pte Ltd Location: Jurong Port Working Days: 5-day work week Your Role & Responsibilities Manage Customer Bookings: Receive, process and verify customer bookings to ensure all shipment details and job references are accurately recorded in our ERP system.

Coordinate Container Shipments: Liaise with customers and shipping lines to arrange FCL container shipments, confirm space availability and communicate booking confirmations promptly.

Provide Customer Support: Serve as a key contact for customers, keeping them updated on shipment schedules, vessel details, delays and any changes affecting their bookings.

Coordinate Transport Arrangements: Work closely with internal transport operations to arrange container collection, trucking and delivery according to customer requirements.

Resolve Shipment Requirements: Clarify special handling, shipment instructions and operational requirements with customers before confirming bookings.

Work Closely with Sales & Operations: Keep Sales Personnel informed of booking status and coordinate with internal teams to ensure smooth execution of customer orders.

Monitor Shipment Conditions: Follow up on cargo condition and promptly report any damage or discrepancies to the relevant parties for further action.

Verify Invoices & Close Jobs: Check vendor invoices for accuracy and ensure completed job files are properly reviewed and closed in ERP.

Support Daily Operations: Assist with other duties and operational tasks as assigned by the Supervisor.

Who We Are Looking For A responsible, organised and detail-oriented individual.

Good communication and coordination skills.

Comfortable handling customer enquiries and resolving day-to-day operational issues.

Able to multitask and work well in a fast-paced environment.

Proficient in Microsoft Office; experience with ERP systems is an advantage.

Candidates with at least 1 year experience in logistics, freight forwarding, container transportation or FCL operations will have an added advantage.

Why Join Infiniti Marine? Be part of a team supporting real-world container transport and logistics operations.

Gain hands-on exposure to FCL shipments, customer service and transport coordination.

Develop your skills through cross-functional teamwork with Sales and Operations.

Build a rewarding career in the marine, port and logistics industry.

Interested in joining us? If you enjoy coordinating shipments, building customer relationships and making things happen behind the scenes, we would love to hear from you! Apply now and grow with the Infiniti Marine team. Interested candidate can email to hr3@infinitimarine.com