ServiceNow Engineer

Key Skills: ServiceNow ITSM, CMDB, Service Catalog, Incident, Change & Problem Management Workflow Designer / Flow Designer Business Rules, Client Scripts, UI Policies, Script Includes JavaScript, REST/SOAP APIs, IntegrationHub Service Portal customization ACLs, Notifications, Reports & Dashboards ITIL Framework Agile/Scrum methodology Responsibilities: Develop and maintain ServiceNow applications and modules. Configure workflows, forms, catalogs, and automation solutions. Implement integrations with third-party systems using APIs. Troubleshoot platform issues and optimize performance. Gather business requirements and translate them into technical solutions. Support upgrades, patching, and platform enhancements. Provide L2/L3 support for ServiceNow-related incidents. Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD)