HOSTESS

Actual Job order: Host Responsible for providing a warm and friendly welcome to the guest. Take table reservations and effectively control the flow of guest in the restaurant ensuring maximum turnover. Notify managers of specific guests’ needs and requests. Receive guest feedback and monitors satisfaction. Maintain and updates the restaurant guest history file. Answer all telephone calls and enquiries in an efficient and professional manner. Assist the management in maintaining standards. Report any problems in the surroundings (i.e. cleanliness of the floors, tables and service stations. Are all our guests being happy?). Perform all opening / running / closing duties. Ensure that the host desk and the surrounding areas are always kept clean and well organised. Ensure that sufficient number of menus are available at all time and are in proper condition. Responsible for catering to the needs of our guests by suggestively selling our food and beverage items. Ensure complete understanding of the operation philosophy of each of our restaurants and conveys the same to enquiring customers. Share knowledge of all products i.e. food and drinks. Act as a role model to new Employees by displaying a high level of professionalism and integrity. Always informs the manager when leaving the floor for any reason.

Qualifications/Requirements: Hotel dining or casual dining concept experience College level with Hotel and Catering qualifications desirable.

Remarks: The final interview is October 21-26, 2026. Aspirants who may qualify for the post will be re-evaluated for possible interview with the employer.