BANK OFFICER-RETAIL BANKING/ACCOUNTS

Job Description: Retail Banking/Accounts ·        Maintaining a positive, empathetic and professional attitude toward customers ·        Communicating with customers through various channels ·        Liaising with Customer, Banks on update/follow up issues ·        Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account Management, Account Opening ·        Approve operational matters, such as Inward/Outward Remittance (Meps, TelegraphicTransfer, Drafts Cashier Order) ·        Handling local and foreign cheques clearing through CTS/EGIRO ·        Handling currency cash ·        Ensure the smooth and efficient day-to-day operations ·        Onboarding new customer (SB/CA) and scrutinizing documents ·        Possess sound understanding of relevant regulatory/compliance requirements. ·        Knowledge of preparation of Customer Statement Message ·        Knowledge of Reconciliation ·        Knowledge of preparation of regulatory reports. ·        Customer Onboarding, KYC Compliance and Updation. ·        Account lifecycle operations (Opening/Closure)