Human Resources Manager
Company Overview / Employee Value Proposition Global trade has always depended on the port and since 1847 Inchcape Shipping Services has provided the local knowledge and means to deliver port calls that enable business to ship smoothly and trade successfully. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our unique geographical footprint means we can offer customers a full range of services, delivered safely, transparently and with exceptional service wherever they are in the world. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organisations. Through the real-time port data and information generated by our global network, coupled with investments in technology, we provide market and port intelligence that allows our customers to focus on their core business and make informed decisions. Job Summary We are seeking an experienced and dedicated HR Manager to oversee and manage the full spectrum of human resource functions. The role involves driving HR operations, talent acquisition, employee relations, performance management, payroll oversight, and ensuring compliance with local employment laws and company policies. The successful candidate will possess strong interpersonal and communication skills, sound judgement, and the ability to partner effectively with management and employees to foster a positive, productive, and high-performing workplace. Hiring & On-Boarding
- Working with talent acquisition partner and line manager for the hiring of the open positions.
- Support acquisition of exceptional talent, specifically through the development and execution of efficient hiring and on-boarding processes that reflect and reinforce the Company values and culture.
- Maintain a strong professional network to keep updated on hiring trends, best practices, and tools for efficient and effective hiring and onboarding.
- When necessary, conduct interviews to ensure the right people are hired and are good fit for role and company.
- Remuneration suggestion with consideration of market rates and budget restraints.
- Creation of contracts of employment/appointment letters.
- Conduct onboarding for new joiners
Compensation, Reward and Performance
- Drive annual salary and performance review process
- Benchmark against Industry remuneration standards
- Manage payroll (outsourced) and income tax return of all employees
Training and team bonding
- Map training programs for teams as well as employees
- Arrange team building activities
- Support training activities which may include acting as a trainer
Employee Relations and Wellbeing
- Support Employee engagement survey and follow up on action plans.
- Handle employee relations cases ie underperformance (PIP), health-related issues
- Manage wellbeing initiatives in collaboration with other HR team members
- IR cases - Employee counselling, consultation and termination cases
- Participate in Group HR activities
Organisational Design and Restructures
- Assist with implementing organizational changes as required.
- Ensure organizational charts are maintained and updated.
- Assist with changed projects as requested.
Administration
- Ensure employee files and database are accurate and maintained
- Handle insurance claims and renewal
- Manage offboarding process of employees
- Ensure timely submission of statutory matters like IR21, MOM and related market surveys, NSMen and government paid leave applications and claims.
- Administration of work passes application, renewal and cancellation.
- Coordinating office activities/events to ensure smooth and optimal efficiency in operations.
Any other relevant job duties as assigned from time to time