Sales & Marketing Officer

About the role

The Sales & Marketing Specialist is a full-time, on-site role based in Kelapa Gading. This position focuses on engaging prospective students and parents, guiding new families through the enrollment process, and supporting INARTGRITY's sales and marketing activities.

Key responsibilities

Meeting and communicating with parents of prospective and new students to understand their needs, interests, and suitable program options

Providing clear and detailed information about INARTGRITY's classes, schedules, programs, and enrollment process

Following up with prospective parents and leads consistently, from the initial inquiry until they complete their enrollment

Guiding parents through all enrollment requirements, including registration procedures, class selection, schedules, required tools/materials, and other student needs

Building positive and long-term relationships with parents and students through responsive and helpful communication

Maintaining records of inquiries, follow-ups, enrollment progress, and customer information

Supporting enrollment targets by converting inquiries and prospective students into active students

Creating and maintaining a simple social media marketing plan to promote classes, programs, activities, and enrollment opportunities

Creating and coordinating simple marketing materials and promotional tools, both online and offline

Supporting promotional campaigns, events, open houses, trial classes, and other student acquisition activities

About you

Strong communication skills, with the ability to communicate clearly and professionally with parents, students, and team members

Customer service experience with a focus on responsiveness, empathy, and building long-term relationships

Proven sales ability, including persuasion, negotiation, follow-up, and achieving enrollment or revenue targets

Comfortable conducting face-to-face meetings and consultations with parents

Strong follow-up and organizational skills, with the ability to manage multiple prospective students simultaneously

Ability to explain programs, enrollment requirements, tools, materials, and other student needs clearly

Basic marketing knowledge, particularly in social media promotion and simple online/offline marketing activities

Comfortable using office software, spreadsheets, social media platforms, and digital tools for customer records, reporting, and communication

Willingness to work on-site in Kelapa Gading, including weekends or evenings when required for classes, parent meetings, or events

Minimum of a high school diploma; a diploma or degree in Marketing, Business, Communications, or a related field is preferred

About us

INARTGRITY has been building futures through art and creative education since 2002. The organization offers a range of classes, including Visual Art, Blueprintz (digital and design-focused learning), Intelligent Gyms (enrichment programs), Piano, Strings, and Vocal training. Programs are designed to nurture creativity, technical skills, confidence, and positive learning experiences for students. Team members join a collaborative environment that values artistic growth, innovative teaching, and meaningful relationships with students and families.

Benefits

Base salary: IDR 2,500,000/month with THR & Bonus

Bonus Commission for every new student successfully enrolled per month (100k per new student)

Opportunity to increase monthly income based on successful student enrollments

Collaborative working environment within a creative education organization

Opportunity to develop experience in sales, marketing, customer relations, and the education industry