MTD Assistant

Do you enjoy helping people, keeping things organised and making sure everything runs smoothly? Are you looking for an opportunity to develop your skills and learn something new?

At IN-SYNC, we're looking for an organised, proactive and customer-focused individual to join our Tax Department. You'll play an important role in supporting our Tax Specialists, helping our clients receive an excellent service and ensuring their tax returns are completed and submitted to HMRC accurately and on time.

You don't need previous experience in tax. We provide full training, making this a great opportunity for someone with strong organisational and communication skills who is keen to learn and develop.

About the Role

Key duties for this role:

•Communicating with clients by telephone, email and post to answer queries, request information and provide updates on their tax returns.

•Providing administrative support to our Tax Specialists to help ensure work is completed accurately and on time.

•Recording financial transactions, including sales, purchases, income, receipts and payments.

•Maintaining accurate client details, databases and records, keeping information up to date as work progresses.

•Managing paper and electronic records in line with company procedures and data protection requirements.

•Following established processes and identifying opportunities to improve the way we work and the service we provide.

Benefits

On-site Parking

22 days annual leave, increases to 25 days with Length of Service

NEST Pensions Auto-enrolment

Cycle to Work Scheme

Professional study support and Training Partnership with ILM

Access to Medicash (Healthcare cash plan & additional perks)

Requirements

Essential Skills

We're looking for someone who is organised, motivated and takes pride in delivering a great customer experience.

•Strong organisational skills and the ability to prioritise tasks and meet deadlines.

•Excellent communication skills, including a confident telephone manner and the ability to listen carefully.

•A proactive and flexible approach, with the resilience to manage competing priorities in a busy environment.

•The motivation to achieve targets while maintaining high standards of customer service.

•Good IT skills, including working knowledge of Microsoft Word, Excel and Outlook.

•A willingness to learn, develop new skills and contribute positively to the team

Desirable skills

•Experience working with self-employed operatives would be an added benefit but by no means essential

•Understanding of Personal Tax and Accountancy