Facilities Lead

About the company

We're working with a prestigious luxury residential retirement development in Battersea that is looking to appoint a Facilities Lead to oversee the day-to-day maintenance and facilities operations across its impressive site.

Your tasks

You'll be responsible for ensuring the development is maintained to an exceptional standard, combining practical maintenance, contractor management, compliance and team supervision with outstanding customer service.

A key part of the position is building positive relationships with residents, ensuring maintenance issues are dealt with promptly, professionally and with genuine care.

• Oversee day-to-day reactive maintenance and facilities operations across the development.
• Carry out general handyman duties, basic repairs, maintenance and fault finding where required.
• Supervise and coordinate the workload of a Maintenance Assistant.
• Act as the main site contact for external maintenance contractors and the planned preventative maintenance (PPM) provider.
• Monitor maintenance schedules, statutory inspections and compliance documentation.
• Ensure reported faults and maintenance requests are prioritised, tracked and resolved effectively.
• Support the safe operation and maintenance of building services, plant equipment, swimming pool and spa facilities.
• Coordinate maintenance, repairs and refurbishment works within residential apartments and communal areas.
• Assist with preparing properties for resale, including contractor coordination, snagging and quality inspections.
• Maintain accurate maintenance records, compliance checks and health and safety documentation.
• Respond professionally to resident queries, providing clear communication and updates on ongoing works.
• Support emergency maintenance arrangements and ensure appropriate contractors are engaged when required.

Requirements

This is a fantastic opportunity for an experienced Facilities Supervisor, Maintenance Supervisor or hands-on Facilities professional looking to take greater ownership of a varied and rewarding role.

We're keen to speak with candidates who have a strong background in facilities or building maintenance, ideally within residential property, hospitality, retirement living, healthcare or another high-quality, customer-focused environment.

You'll ideally bring

• Previous experience in facilities management, maintenance supervision or a similar hands-on role.
• Good practical maintenance skills, including general repairs, basic plumbing, decorating and fault diagnosis.
• Experience coordinating planned and reactive maintenance.
• Knowledge of building services, statutory compliance and health and safety requirements.
• Experience managing contractors, suppliers and external maintenance providers.
• Strong organisational skills, with the ability to prioritise multiple maintenance requests.
• Excellent interpersonal and communication skills, with a genuine customer-service mindset.
• A proactive, practical approach and willingness to get involved in day-to-day maintenance tasks.
• Confidence supervising others and taking ownership of maintenance activities.
• Good IT skills and experience maintaining accurate operational records.

An IOSH qualification, relevant facilities or engineering qualification, and experience within a regulated or residential environment would be advantageous.

Interested? If you're an experienced, hands-on facilities or maintenance professional who takes pride in delivering high standards and enjoys working in a people-focused environment, we'd love to hear from you.

What we offer

What's on Offer?

• £40,000 starting salary, with a proposed increase to £45,000 following successful completion of a three-month probation period, subject to confirmation.
• Permanent position within a prestigious luxury residential development.
• Opportunity to take ownership of a varied facilities and maintenance function.
• Responsibility for supervising a small maintenance team and coordinating specialist contractors.
• A supportive management structure and established external PPM provider.
• An interesting working environment where your contribution directly improves residents' day-to-day experience.
• Opportunities to develop your facilities leadership and technical experience.

How to apply

Apply today or contact George Jackson at IMT Resourcing for a confidential discussion.

Other

Battersea, South West London - £40,000 - £45,000 per annum - Permanent, Full-Time

Predominantly Monday to Friday, with some weekend and out-of-hours responsibilities The Opportunity